A call is considered long-running when it has been running for at least how many seconds?

A call is considered long-running when it has been running for at least 20 seconds. This benchmark is important in the context of Salesforce integrations and performance tuning. Long-running calls can lead to performance bottlenecks, responsiveness issues, and can even affect user experience if not managed properly. Recognizing a call as long-running allows architects and developers to implement optimizations or handle them accordingly, such as considering asynchronous processing or refining the queries involved.

Understanding this threshold is crucial as it helps professionals in Salesforce integration practices identify potential issues early and take proactive measures to enhance system performance and reliability. The specific duration of 20 seconds serves as a practical guideline in the industry to ensure that the APIs or services being interacted with can be optimally managed without negatively impacting the overall system.